Yoptag

Privacy Policy

Last updated: September 15, 2025

1. Introduction

Yoptag ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform and services.

2. Information We Collect

Personal Information

  • Name and email address
  • Account credentials (managed securely through Clerk authentication)
  • Payment information (processed securely through PayPal)
  • Social media account connections and permissions

Content and Usage Data

  • Content you create, schedule, and publish through our platform
  • Media files you upload to your Media Vault
  • Platform usage patterns and preferences
  • Campaign strategies and scheduling data

Technical Information

  • IP address and device information
  • Browser type and operating system
  • Cookies and similar tracking technologies
  • Log data and analytics information

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate AI-powered content based on your preferences and strategy
  • Schedule and publish content to your connected social media accounts
  • Process payments and manage subscriptions
  • Send you service-related notifications and updates
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service

4. Social Media Integration

When you connect your social media accounts (LinkedIn, Facebook, Instagram, Twitter), we:

  • Only request permissions necessary for content publishing and management
  • Store access tokens securely using industry-standard encryption
  • Never access private messages or personal communications
  • Allow you to revoke access at any time through your account settings

5. AI and Content Generation

Our AI-powered features use OpenAI's technology to generate content. We ensure that:

  • Your prompts and generated content remain your intellectual property
  • We don't use your content to train AI models without explicit consent
  • Generated content is stored securely and associated only with your account
  • You maintain full control over editing, approving, and publishing all content

6. Data Storage and Security

We implement appropriate technical and organizational security measures:

  • Data encryption in transit and at rest
  • Secure cloud storage through Vercel and Prisma infrastructure
  • Regular security audits and updates
  • Access controls and authentication through Clerk
  • Media files stored securely in Vercel Blob Storage
  • Database backups and disaster recovery procedures

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data only:

  • With your explicit consent
  • To comply with legal obligations or valid legal requests
  • With service providers who assist in operating our platform (under strict confidentiality agreements)
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets (with notice to users)

8. Your Rights and Choices

You have the right to:

  • Access and download your personal data
  • Correct or update inaccurate information
  • Delete your account and associated data
  • Revoke social media permissions at any time
  • Opt-out of marketing communications
  • Export your content and scheduling data
  • Request data portability to transfer your information

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and authentication state
  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized features and recommendations

You can manage cookie preferences through your browser settings, though some features may not function properly without cookies.

10. Third-Party Services

Our platform integrates with various third-party services:

  • Clerk: Authentication and user management
  • PayPal: Payment processing and subscriptions
  • OpenAI: AI content generation
  • Vercel: Hosting and blob storage
  • Social Media Platforms: Content publishing (LinkedIn, Facebook, Instagram, Twitter)

Each service has its own privacy policy. We encourage you to review their policies.

11. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required for legal compliance, dispute resolution, or fraud prevention.

12. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Yoptag

Email: privacy@yoptag.com

Support: support@yoptag.com

Website: www.yoptag.com

By using Yoptag, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. Your continued use of our services after any changes to this policy constitutes your acceptance of those changes.

Yoptag

Your privacy is our priority. We're committed to protecting your data.

© 2025 Yoptag. All rights reserved.